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  • Tutorial
 
Did you know existing SmarTone cutomers can get devices much cheaper online than elsewhere?
It's true—discover the “5 Key Incentives for Online Device Purchases”, with stacked savings from discounts, freebies, and exclusive services.
Check out the "Shopping Guide for Existing Customers" to learn how to maximize every deal and easily get the device you love.
5 Rewards for Online Purchase
Shopping Guide for Existing Customers
Exclusive Price
Existing customers can enjoy a exclusive price that’s even lower than the regular walk-in price, with savings of thousands of dollars!
Want to know the offer details? Visit
Shopping Guide for Existing Customers
Free Gifts with handset purchase
Selected handset purchases may come with complimentary gifts from time to time, such as earphones, charging pads, screen protectors, and phone cases.
Want to know more about the gift details? Visit the designated handset page on Online Store.
Homepage
$100 Off Your Order With FPS​
Pay and enjoy HK$100 off your order when you spend HK$8,000 or more!
Limited to one use per order. Applicable to all products and can be used together with other offers.
Free Delivery
Online orders are eligible for free pickup at any SmarTone store. Delivery details are as follows:
Handsets and Accessories
Spend HK$500 or above to enjoy free delivery to a HK commercial address.
Prepaid Cards
Spend HK$100 or above to enjoy free delivery to a HK commercial/ residential address.
Delivery Options
SmarTone Screen Replace™ Service
Purchase a handset at the Subscriber Special Price and enjoy "SmarTone Screen Replace™" service!
  • Covers the repair cost of accidental damage to the front screen and/or back cover of your phone for one claim.
  • Save thousands in repair costs if your screen cracks!
Learn More
"5 Rewards" are subjected to the terms and conditions apply. Click here for details.
Tip 1
Choose Your “Exclusive Price”
SmarTone monthly subscriber can apply their exclusive price^ when choosing "Customer Offer" in Online Store, including: Existing Customer Price, Subscriber Special Price, and Member’s Price, details are as follows:
Existing Customer Price
Exclusive discount price for existing customers only.
Product
Maximum items
Handset / tablets
max. 2 iPhones
5 items
Smart Watches/ accessories
5 items
Member’s Price
You may enjoy applicable discounts on the following products
Product
Maximum items
iPhone / iPad
1 item
Android handset / tablets
1 item
Smart Watches/ accessories
Unlimited
Subscriber Special Price
After subscribing, renewing, or upgrading to a designated plan, could enjoy the lowest price on selected items.
Product
Maximum items
Selected handset / tablets
1 item
Smart Watches/ accessories
1 item
Tip 2
Use “My Coupons”
SmarTone monthly subscriber can apply vouchers^ when choosing "Customer Offer" in Online Store, include: Handset & Accessory Voucher, Birthday privilege, etc. Some coupons even support stacking, giving you true extra savings! You can also easily check their validity period at a glance so you won’t miss out by forgetting to use them.

Not a SmarTone customer yet?
View more details about SmarTone monthly plans now

Tip 3
Use CARE App–Exclusive “Promo Codes”
In CARE App’s Rewards section, there will be periodic limited-time and limited-quantity offers such as: Handset or Accessory promo codes. First come, first served! After claiming a promo code, remember to copy and paste it into the promo code field in Online Store. Download the CARE App in advance so you can grab codes anytime—super easy and convenient!
How To Use
1
On your selected product page: Choose “Customer Offer” and Add to Shopping Bag.
2
You will see the prices and coupons available to you. The system will automatically match the best combination of offers. You can also choose manually based on your preference.
3
If you have a promo code, enter it in the promo code field, then add to cart.