For account enquiry, please update SmarTone CARE to the latest version
Please input the following information
Proceed the enquiry with the following username

Thank you for using S-Bots
To help us further improve, please give us your feedback.

If you would like us to contact you to follow up your feedback, please give us your contact information.


Your Voice We Care

Share your feedback and/or complaint with us. All information will remain strictly confidential.

Subscribe to Talk Freely at Home

Get FREE Zoom/Teams data with designated full speed plans for easy eLearning, WFH, Zoom travels or Zoom parties! Also available is the "SmarT Caregiver Service" combo so you can watch over your loved ones 24x7 and provide immediate support anywhere, just like being with them. 

4.5G Basic Unlimited Plan

$98 Online Exclusive Offer

$98/month to enjoy unlimited local data with no administration fee. Upgrade to 2Mbps speed at $18/month only with Monthly Flexi Add-on.

New Customers’ 5G Combo   $1,672 Super Save

5G Mobile Service + Home 5G Broadband Combo offer for new customers! SmarTone 5G's powerful network gives you the widest coverage in Hong Kong! Enjoy a faster, stabler, smoother network experience at home and on the go!
*FUP (Fair Usage Policy) applies.

Handset of the Month

Redmi Note 9T 5G

From just HK$1,499! PLUS, FREE Mi True Wireless Earbuds Basic 2 (RRP: HK$129) and auto-earn The Point by SHKP bonus points ($1 = 2 points) from SHKP mall SmarTone stores! 

SmarTone Fibre Broadband

1000M Monthly Fee
As low as $108

Exclusive Privileges
1. Free Installation
2. 24 X 7 IT Support
3. Install Now, Activate Later

🌟Limited Time Double Reward Offer🌟
$88 unlimited data + No Administration Fee
Subscribe Now🔥